Shipping policy

Order Processing

Please ensure your shipping address is correct, as we are unable to redirect goods once they are en route to you.

All orders are typically processed within 1-3 business days after payment is received. If an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it becomes available.

Delivery Time and Cost

The delivery cost varies based on the destination and the size of the item being sent. We strive to find the most affordable delivery options. If you believe the cost is too high, please reach out to us, and we will do our best to assist you.

While we aim to meet the estimated delivery times, there may be occasions when a parcel arrives late due to factors beyond our control. Please be aware that delivery may take longer during national holidays such as Christmas or Easter.

Where does my order ship to?

Ensure your order is being shipped to a secure location. Once the package is delivered, we cannot be held responsible for lost or stolen items.

We are continuously expanding our delivery locations. If we are unable to ship to your address at this time, please contact us directly, and we will make an effort to accommodate your request.

Where does my order ship from?

Currently, all orders are shipped from our warehouse located in Europe (Lithuania).

International Taxes (Outside the EU)

In most cases, customs or import duties are charged once the parcel reaches its destination country, and these charges are determined by the customs agency in that country. 

While these fees are not always incurred, you may be responsible for handling fees and taxes as your order passes through customs. Duties and taxes are based on the value of imported goods.

We have no control over these charges and cannot provide estimates, as customs policies and import duties vary significantly from one country to another.

The responsibility for paying any duties and import taxes rests with the receiver, and these fees are collected at the time of delivery. If the delivery is ignored or refused by the receiver, it will be deemed "abandoned" and returned to us; incurred losses will be non-refundable.

We recommend contacting your local customs office for information on current charges before placing an order, just to be on the safe side.